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Hotel · Madrid · Community of Madrid

Hotel Indigo Madrid - Gran Via By Ihg

A stylish base on Calle Silva, steps from the energy of Gran Via and within easy reach of Madrid's landmarks.

  • Rooftop pool with city views
  • Central location near Gran Via
  • Modern rooms with king-size beds
8.7 Great 1160 reviews Booking.com 8.7 · 1160 reviews

About

Hotel Indigo Madrid - Gran Via By Ihg

Hotel Indigo Madrid - Gran Via occupies a prime spot on Calle Silva, putting guests within a short walk of the lively Gran Via and the city's cultural landmarks. The property carries a 4-star rating and is praised for its location, scoring 9 out of 10 in guest feedback. The hotel offers a range of modern amenities, including a rooftop pool, a fitness centre, and a restaurant.

The property's design blends contemporary comfort with local character, offering a range of room types from standard twins to a panoramic-view suite. Guests can expect thoughtful touches like coffee machines, air conditioning, and soundproofed rooms. With a strong overall rating of 8.7 from over a thousand reviews, it stands as a reliable choice for exploring Madrid.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Unbeatable central location — Guests consistently praise the hotel's position on Calle Silva, within walking distance of Gran Via and major attractions. The location scores a 9 out of 10 in guest reviews.
  • Rooftop pool and terrace — A seasonal rooftop pool with city views is a recurring highlight, described as 'fantastic' and a 'perfect chill spot' by guests.
  • Excellent breakfast — The breakfast buffet earns high marks for variety, including fresh juices, meats, and made-to-order omelettes, served in an elegant setting.
  • Attentive and friendly staff — Multiple reviews highlight the efficiency and friendliness of the reception team and other staff, calling them 'super nice' and 'helpful'.

Worth weighing

3 to weigh
  • Rooms score lower than other aspects — While rooms are generally described as spacious and comfortable, the 'Rooms and cleanliness' category scores 7 out of 10 — the lowest of the four rated categories.
  • Omelettes divide opinion — One guest specifically noted they 'didn't love the omelettes' at breakfast, suggesting the cooked-to-order options may not suit everyone's taste.
  • Premium price point — With rates from £401 per night, the hotel sits at a higher price tier, which may not fit all budgets. The 'Price and service' score of 8 reflects good value but not exceptional.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Queen Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Standard King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premium King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

One-Bedroom King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

King Suite Panoramic View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Standard King Room Accessible

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premium Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Standard Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premium Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Infinity pool
  • Rooftop pool
  • Plunge pool
  • Saltwater pool
  • Seasonal outdoor pool
  • Heated swimming pool
  • Sun loungers
  • Solarium
  • Massage
  • Public Bath

Food & Drink

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • In-room breakfast
  • Coffee shop
  • Welcome drink
  • Children's menu

Services

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Locker room
  • Currency exchange
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Babysitting/Child services
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

In-Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Coffee machine

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 1160 reviews

Guest-rated 8.7/10 from 1,160 reviews

Booking.com · 8.7 · 1160 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service8.0
8.7Verified guest

“Perfect spot, and the on-site parking and rooftop pool were great. Breakfasts were excellent, and the staff always had a smile.”

8.7Verified guest

“The reception team was super efficient, and my double room was stylish. The location couldn't be better, with panoramic views from the rooftop. The area is vibrant and lively.”

8.7Verified guest

“My standard king room had a huge bed and a fantastic shower. Breakfast was incredibly good—fresh juices and omelettes served in an elegant setting. The staff were enthusiastic and quick to help. The central location made it a comfy base for exploring Madrid.”

8.7Verified guest

“We found cool music bars and unique galleries nearby. The rooftop pool was fantastic, and the team was lovely. Breakfast varied, though I wasn't keen on the omelettes. The location is prime—you can walk to everything you need.”

8.7Verified guest

“The room was spacious and spotless, with a comfy bed and great air conditioning. The rooftop terrace was a real highlight, and the staff were genuinely friendly.”

8.7Verified guest

“Cleanliness was top-notch, and breakfast had plenty of choice. The location is ideal—a short walk to major sights. Staff were attentive. A pleasant stay overall.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Gran Via: Madrid's famous shopping and entertainment boulevard is just a short walk from the hotel, offering theatres, shops, and vibrant nightlife.

Santo Domingo Metro: The Santo Domingo metro station is within easy walking distance, providing quick connections across the city.

Calle Silva 6, Madrid, Community of Madrid, 28013, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
195 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 until 23:59, and check-out is before 12:00.

Is parking available at the hotel?

Yes, the hotel offers on-site parking, and there is also an electric vehicle charging station.

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel have a rooftop pool?

Yes, there is a seasonal outdoor rooftop pool, along with a sun terrace and plunge pool.

Is breakfast included in the room rate?

Breakfast is available (in-room or at the restaurant) and is highly rated by guests, but whether it is included depends on your rate plan. Contact the hotel for details.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

Are there rooms for guests with disabilities?

Yes, the hotel has rooms/facilities for disabled guests, including an accessible standard king room.

The bottom line

Hotel Indigo Madrid - Gran Via is a strong choice for travellers who want a central, stylish base with a rooftop pool and excellent service. While rooms are comfortable, the hotel's location and staff are its standout features. The price is on the higher side, but for those prioritising location and amenities, it delivers.

8.7A well-rounded stay in the heart of Madrid, best for first-time visitors and those who love a rooftop pool.

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